Terms and Conditions - House Clearance Kingston Upon Thames

Welcome to our House Clearance services in Kingston Upon Thames. These Terms and Conditions outline the rules and guidelines for using our services. By engaging with us, you agree to comply with these terms fully.

Scope of Services

Service Description

We offer comprehensive house clearance services, including the removal of unwanted items, furniture, and debris. Our team ensures environmentally friendly disposal and recycling where possible.

Availability and Scheduling

Our services are available throughout Kingston Upon Thames, with flexible scheduling options to accommodate your needs. Advance booking is recommended to ensure timely service delivery.

Customer Responsibilities

Access to Property

Customers must provide clear access to the property for our team. This includes ensuring that all necessary areas are accessible and that any security systems are deactivated prior to clearance.

Valuables and Confidential Items

We advise customers to remove or securely store all valuable and confidential items before our arrival. While we take precautions, we are not liable for any valuables left onsite.

Payment Terms

Pricing Structure

Our pricing is based on the volume of items to be cleared and the complexity of the clearance. Detailed estimates are provided after an initial assessment of the property.

Payment Methods

We accept various payment methods, including cash, credit/debit cards, and bank transfers. All payments are due upon completion of the service unless alternative arrangements are made.

Deposit and Cancellations

A deposit may be required to secure your booking. In the event of cancellation, please notify us at least 48 hours in advance to avoid any cancellation fees.

Liability and Insurance

Damage to Property

While we strive to handle all items with care, accidental damage may occur. We carry appropriate insurance to cover such incidents, ensuring peace of mind for our customers.

Insurance Coverage

Our comprehensive insurance covers damages to property and liability for any injuries sustained during the clearance process. For specific inquiries, please refer to our insurance policy details.

Privacy Policy

Data Collection

We collect personal information necessary to provide our services effectively. This includes contact details, property information, and payment data.

Data Use and Protection

Your data is used solely for service delivery and will not be shared with third parties without your consent. We implement robust security measures to protect your information.

Dispute Resolution

Complaints Procedure

If you encounter any issues with our service, please contact us promptly. We are committed to resolving disputes amicably and efficiently.

Governing Law

These terms and conditions are governed by the laws of England and Wales. Any legal disputes arising from our services will be subject to the exclusive jurisdiction of the courts in this region.

By utilizing our House Clearance services in Kingston Upon Thames, you agree to adhere to these Terms and Conditions. We encourage all customers to read these terms carefully to understand their rights and responsibilities fully.